TchWare IT Solutions informs the users of its website https://tchware.com about its Privacy and Cookies Policy regarding the processing and protection of personal data that may be collected through browsing, the use of the forms available on the website or, where applicable, the contracting of services.
- Holder: Juan Felipe Uscategui Conde - Tax ID (NIF/CIF): 5432**** - Address: C/Monestir 50, 08172 Sant Cugat del Vallès (Barcelona), Spain - Email: info@tchware.com - Website: https://tchware.com (*) The Tax ID is partially hidden for security reasons. For further information, you may contact us at the email address indicated above.
This Policy is adapted to the Spanish and European regulations in force regarding data protection and information society services, in particular: - Regulation (EU) 2016/679, General Data Protection Regulation (GDPR). - Spanish Organic Law 3/2018, on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD). - Spanish Law 34/2002, on information society services and electronic commerce (LSSI-CE), regarding the use of cookies and electronic communications.
When processing your personal data, the Data Controller will apply the following principles: - Lawfulness, fairness and transparency: you will be informed in advance of the purposes and legal bases for processing. - Data minimisation: only strictly necessary data will be requested. - Storage limitation: data will be kept only for as long as necessary for the specific purpose. - Integrity and confidentiality: reasonable measures will be taken to prevent unauthorised access, loss or misuse. - Accuracy: data must be correct and kept up to date.
It is not necessary to provide personal data in order to browse the website. Depending on the case, the Data Controller may process the following data: - Identification data: first name, last name and, where applicable, company name. - Contact data: email address, phone number and/or postal address. - Browsing data: IP address, online identifiers, device information, pages visited and browsing habits. - Any other data voluntarily provided by the user through forms, email or similar communications.
Personal data may be obtained: - Through the contact or information request forms. - By sending emails to the Data Controller. - Through browsing the website, where applicable, by means of cookies or similar technologies subject to consent when required.
Personal data may be processed for the following purposes: - To manage inquiries, information requests or communications received through the forms or by email. Legal basis: consent of the data subject and/or the application of pre-contractual or contractual measures, where applicable. - To provide, manage and maintain the requested services. Legal basis: performance of a contract or application of pre-contractual measures. - To comply with applicable legal obligations. Legal basis: compliance with legal obligations. - To improve the website, carry out analytics and obtain usage statistics. Legal basis: consent, when non-exempt analytics cookies are used; where applicable, legitimate interest only for strictly anonymised or technical analytics, if applicable and in accordance with the regulations. - To manage the Data Controller's presence on social media. Legal basis: user consent, the contractual relationship within the social network itself and, where applicable, legitimate interest for community management.
The categories of data processed are, generally: - Identification data. - Contact data. - Browsing and analytics data. Special categories of data are not processed as a general rule, unless the user themselves voluntarily provides them and it is essential for managing their request, in which case they will be processed with the applicable legal basis and safeguards.
Personal data will be kept only for as long as necessary to fulfil the purpose for which it was collected and, subsequently, for the periods required by applicable regulations. As a general guideline: - Inquiries and communications: for as long as necessary to handle the request and, subsequently, for the time required to address any potential legal liabilities. - Contractual relationships: for the duration of the relationship and the applicable legal retention periods. - Browsing data and cookies: as indicated in the Cookies Policy and for the expiry or retention periods defined for each cookie.
Data will not be disclosed to third parties, except where legally required or when necessary for the provision of the service. Certain data processors providing services to the Data Controller may have access to the data, for example, web hosting, email, maintenance, analytics services or technological tools necessary for the operation of the website, always under contract and with the guarantees required by the GDPR. With regard to Google Analytics, the information generated by the cookies about the use of the website may be transmitted and stored by Google on servers located in the United States. In that case, the Data Controller will seek to ensure that adequate safeguards exist for such international transfers where applicable.
If providers located outside the European Economic Area are used, or that process data from third countries, the Data Controller will inform of this and will apply, where appropriate, the adequate safeguards required by the GDPR, such as adequacy decisions, standard contractual clauses or other legally valid mechanisms.
Any person has the right to obtain confirmation as to whether the Data Controller is processing personal data concerning them. Data subjects have the right to: - Access their personal data. - Rectify inaccurate or incomplete data. - Request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected. - Request the restriction of processing. - Object to the processing. - Request data portability. - Withdraw consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal. - Not be subject to automated decisions, including profiling, where applicable. To exercise these rights, you may send a request to info@tchware.com, enclosing a copy of an identity document when necessary to verify the request. Likewise, if you believe that the processing of your personal data does not comply with current regulations, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).
The Data Controller will apply appropriate technical and organisational measures to guarantee a level of security appropriate to the risk, in order to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.
The user guarantees that the data provided is truthful, accurate, complete and up to date, and undertakes to report any changes.
Pages on this website may include embedded content (for example, videos, images, articles or maps). Embedded content from other websites behaves in the same way as if the user had visited that other website directly, which may involve data collection, the use of cookies or tracking by third parties.
The Data Controller may maintain profiles on social media. The processing of data of people who follow or interact with such profiles will be governed by this Policy, by the terms of use of the corresponding social network and by the applicable privacy policies of the platform itself. The Data Controller may use followers' data solely to properly manage its presence on the social network, to inform about activities, products or services, and to respond to interactions, without sending unsolicited individual advertising.
This website uses cookies and similar technologies. Cookies are small files stored on the user's browser that allow, among other things, the technical operation of the website, remembering preferences or analysing site usage. In accordance with current regulations and the criteria of the Spanish Data Protection Agency, non-necessary cookies require the user's prior, informed and freely given consent. In particular: - Technical or necessary cookies do not require consent. - Preference, analytics or measurement cookies, and behavioural advertising cookies require prior consent, except in legally exempted cases. - Users must be able to accept, reject and configure cookies with equal ease. - The reject button must be given the same level of visibility and accessibility as the accept button. - Pre-checked boxes or mechanisms that make it harder to reject cookies than to accept them must not be used. - Consent must be able to be withdrawn at any time from an accessible panel. Detailed information on the cookies used, their purpose, duration, ownership and, where applicable, international transfers, can be found in the specific Cookies Policy available on the website.
The Data Controller reserves the right to modify this Policy in order to adapt it to legislative or case-law developments, or to changes in the operation of the website. It is recommended that you review this document periodically. Last updated: July 2026